Our Philosophy: It’s Your Investment. It’s Your Home.
Realstar is all about providing residents with a superior living experience that exceeds their expectations. We believe that investing in satisfied long-term residents is the best way to generate consistent long-term returns. We strive every day to outshine the market with exceptional resident care. Our industry-leading property management model has made us Canada’s leading property manager. We know it’s the best way to achieve full occupancy and stable returns:
- Consistent quality of properties
Realstar is proactive in property maintenance and improvements, and maintains very high standards of repair consistently across all properties. This protects the value of the assets under our management and prevents most surprises, because upgrades are planned well in advance.
- Decentralized management
Supported by District Managers, Resident Managers have authority (autonomy) to make decisions, ensuring 24-hour turnaround for rental approvals, and maintenance and service requests.
- Quality and availability of staff
Realstar property management teams are well trained, live on-site, and make themselves available, when needed.
- Resident-oriented approach
Realstar-managed properties are clean and quiet. Our genuine care and attention to detail attracts high-quality residents who care about the property in which they live. We organize regular social events that foster a sense of belonging in a Realstar community.
- Effective marketing
As the rental market becomes more competitive, our proven marketing programs attract and retain the most desirable residents. This includes effective branding, ads that highlight the Realstar advantage, and useful property information that’s renter-focused and content-rich.